Refund Policy


Returns & Refunds

You must return the item within 14 days of your purchase. Your item must be in its original unused condition to be returned.

1) Any refunds must be requested via info@bigdeez.co.uk and we will supply tracking details for your return.

2) Returned items should be sent to:
Big Deez Ltd
86-90 Paul Street
London
EC2A 4NE

3) To complete your return, we require a receipt or proof of purchase and a letter stating the reasons for a refund request. 

Unfortunately we are unable to accept returns of the following:

1) Any item that has been opened
2) Any item that has been returned after 14 days of delivery.